DegenCity Terms and Conditions

Welcome to DegenCity Casino. These Terms and Conditions govern your access to and use of our website, games, and services. By creating an account or using our platform, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of this document, you must not use our services.

Eligibility and Account Registration

We provide our services exclusively to individuals who are at least 18 years old or the legal age of majority in their jurisdiction, whichever is higher. When you complete DegenCity register procedures, you confirm that the information you provide is accurate, current, and complete. We reserve the right to verify your identity at any stage, and we may request supporting documentation before processing deposits or withdrawals.

• You may only hold one account with us at any time
• We do not permit account sharing or use by third parties
• You are responsible for maintaining the confidentiality of your DegenCity login credentials
• We may suspend or close accounts that violate these conditions

Restricted Jurisdictions

Our services are not available to residents of certain countries, including Aruba, Australia, Austria, Belgium, France, Germany, the Netherlands, Spain, the United Kingdom, the United States, and other jurisdictions listed in our compliance policy. We reserve the right to restrict access from any additional territory at our discretion, and it is your responsibility to ensure that using our platform is lawful in your location.

Deposits and Withdrawals

We accept a wide range of cryptocurrencies, including Bitcoin, Ethereum, Litecoin, Tron, Solana, BNB, XRP, USDT, and USDC, along with bank deposits via Swapped and select gift card options. Minimum deposit amounts vary by currency, starting from as little as $1. When you request a DegenCity withdrawal, we process most cashouts within one hour, though certain methods or verification requirements may extend this timeframe. Large withdrawals may be paid in structured instalments, and network or third-party fees may apply depending on your chosen method.

We do not guarantee the availability of any specific payment method at all times, and we reserve the right to request additional verification before releasing funds, particularly for first-time withdrawals.

Bonuses and Promotions

We offer a welcome cashback bonus and ongoing promotions, including our Instant Rakeback system, Weekly and Monthly Bonuses, Rank-Up Bonuses, and a Referral Program offering 10% commission on referral wagers. Our 7-day cashback bonus applies only to net slot losses, excluding Live Casino, Game Shows, and Bonus Buy results, with a maximum of $5 per spin counted toward the calculation. We reserve the right to modify, suspend, or withdraw any promotion at our discretion, and we may refuse or revoke bonuses in cases of suspected abuse, bonus hunting, or violation of our fair play policy.

• We credit eligible cashback automatically at the end of the qualifying period
• We may adjust XP rank thresholds and associated rewards from time to time
• We evaluate VIP status transfers from other platforms within 48 hours

Game Fairness and Provider Content

DegenCity Casino features games from more than 57 providers, including Pragmatic Play, NetEnt, Evolution, Hacksaw Gaming, and our own DegenCity Originals such as Dice, Mines, Plinko, and Limbo. We ensure that all games are supplied through licensed and audited providers. However, we do not control the random number generation of third-party titles directly and rely on the certifications provided by our partners. We are not responsible for any technical malfunction of a game that voids a round, though in such cases we will act in good faith to resolve disputes fairly.

Sportsbook Terms

Our sportsbook covers a broad range of markets, including football, basketball, tennis, esports, and racing. All wagers are final once settled, and we reserve the right to void bets placed due to obvious pricing errors, technical faults, or suspected manipulation. Odds and markets are subject to change without prior notice, and we are not liable for delays in settlement caused by external data providers.

Responsible Use of Our Platform

We are committed to promoting safer gambling practices. You may request deposit limits, loss limits, time-outs, or self-exclusion through our support channels. We encourage you to treat gambling as entertainment rather than a source of income, and we provide resources to help you manage your play responsibly. If we have reasonable grounds to believe that your gambling behavior is harmful, we reserve the right to impose restrictions on your account.

Prohibited Conduct

When using our services, you agree not to engage in the following activities:

• Using automated software, bots, or scripts to interact with our games
• Attempting to exploit bugs, glitches, or errors for financial gain
• Engaging in collusion, chip dumping, or any form of coordinated fraud
• Using our platform for money laundering or other illegal financial activity
• Providing false identification or registration information

We reserve the right to void winnings, freeze funds, and permanently close accounts found in breach of these provisions, and we may report suspicious activity to relevant authorities where required by law.

Intellectual Property

All content on our platform, including our logo, graphics, game assets, and software, is owned by us or licensed to us by our partners. You may not reproduce, distribute, or exploit any part of our content without prior written consent.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, we disclaim liability for indirect, incidental, or consequential damages arising from your use of our platform, including losses resulting from connectivity issues, third-party software failures, or delays in payment processing.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our services, regulatory requirements, or operational practices. We will post the revised terms on our website, and continued use of our platform after such changes constitutes your acceptance of the updated terms. We encourage you to review this page regularly.

Governing Law and Licensing

DegenCity Casino operates under a license issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, and our platform is governed by the laws applicable to our licensing jurisdiction. Any disputes arising from your use of our services will be handled in accordance with these terms and our dispute resolution procedures, which are available through our Help Center.

Contact Us

If you have questions regarding these Terms and Conditions, our support team is available 24/7 via Live Chat, our Help Center, or by email at support@degencity.com. We are committed to addressing your concerns promptly and transparently.